Privacy Policy

How we handle and protect your information

Last updated: 14 July 2026

1. Information We Collect

When you create an account, place an order, or contact us, we collect the information you provide: your name, email address, phone number, delivery addresses, and order details.

We also collect technical information needed to operate the service securely, such as authentication tokens while you are signed in.

2. How We Use Your Information

We use your information to process and deliver orders, manage your account, respond to inquiries, send order updates, and improve our products and services.

With your consent, we may send you promotional offers. You can opt out at any time.

3. Payment Information

Card and PayPal payments are processed by our payment partners (Stripe and PayPal). Resolute Metal never stores your full card number or payment credentials on its servers.

4. Sharing of Information

We do not sell your personal information. We share it only with service providers who help us fulfil orders β€” such as delivery partners and payment processors β€” and only to the extent required to provide the service, or where the law requires disclosure.

5. Data Security

We protect your data with industry-standard measures, including encrypted connections (HTTPS), hashed passwords, and access controls. No method of transmission is 100% secure, but we work to protect your information at every layer.

6. Your Rights

You may access and update your profile information at any time from your account. You may also request deletion of your account and associated personal data by contacting us.

7. Contact Us

For any privacy questions or requests, contact us at info@resolutemetal.co.zw or +263 77 123 4567, or use the contact form on this site.